Support

Repair Request

SERVICE POLICY
Before returning your Magellan professional product for repair or replacement, whether for a warranty or non-warranty issue, you must be issued a Return Authorization number. Submit the following information to obtain your Return Authorization number. Include a complete description of the technical issue to ensure excellent support.

If you do not plan to send in your Magellan product for servicing, but have a general repair question, use our Support Request page or call technical support at: 800 229 2400 (U.S.) or 408 615 3981 (International).

Bold* indicates required information.

*Select a Product
*Serial Number
 *Purchase Date (MM/YY)
*Part Number
*Name
*Email
*Email (Please type again to confirm)
*Company
*Phone Number
 Fax
*Return Address
 *City
*State or Province
 *Zip/Postal Code
*Country
*Type of Issue
Hardware
Software
Not sure
*Description of the Issue