Support

Product Lifecycle

The End of Life (EOL) for a product is the time at which technical support, replacement parts, repair services, Business Partner Support, software, and firmware are no longer available from Magellan. EOL is the end point of a process that begins when the product is removed from the Magellan price list and is no longer sold (EOS, End of Sale). EOL occurs approximately three years after EOS, but may be sooner or later as repair parts allow. The dates in the table below indicate the date that EOS products are predicted to be declared EOL.

After the EOS period of a product, Magellan will support the last firmware release and continue to offer repair services for products under warranty and out of warranty as long as replacement parts are available. All Service Agreements will be honored through the term of the contract, but no new extended Service Agreements will be available on products that are no longer sold.

Products no longer available for sale are indicated below together with their EOL status (whether they are now at EOL or will soon be) and their suggested replacement product(s).

Product Status Replacement
4S Pack EOL GNSS Solutions
5001SD/MD EOL Aquarius
Sagitta
5002 SK/MK EOL Aquarius
Sagitta
6000RK EOL N/A
6301MG EOL ProMark3
6501SK/MK EOL PM500
6501SP/MP EOL ProMark3
6502SK/MK EOL PM500
6502SP/MP EOL PM500
Allegro CE EOL Allegro CX
Ashtech Solutions EOL GNSS Solutions
B12 Board EOL A12 Board
BR2-S EOL DG14 Sensor
BR2G-S EOL DG14 Sensor
CP14 EOL DG14 Board
DG14 Sensor
AC12 Board
AC12 Sensor
G8 Board EOL AC12 Board
G8 Sensor EOL AC12 Sensor
G12E-RTK EOL GG24 Board
GG24 Sensor
G12-L Board EOL DG14 Board
G12 Board, HDMA EOL DG14 HDMA Board
G12 Board, HDMA, Hi-Memory EOL DG14 HDMA Board
G12 Sensor EOL DG14 Sensor
G12 Sensor, Hi-Memory EOL DG14 Sensor
GG12-Pro Board EOL N/A
GG12 September 2011 GG12W
GG24 Board EOL GG24-E2 Board
GG24 Board, RTK EOL GG24-E2 Board
GG24 Sensor EOL GG24-E2 Board
GG24 Sensor Hi-Memory EOL GG24-E2 Board
GNSS Studio EOL GNSS Solutions
iCGRS August 2010 TBA
Locus EOL ProMark3
Locus Processor EOL GNSS Solutions
Micro Manager EOL N/A
MicroZ CGRS EOL N/A
MobileMapper CE EOL MobileMapper CX
MobileMapper Pro February MobileMapper
MSTAR EOL N/A
ProMark 2 EOL ProMark 3
ProMark X EOL MobileMapper 6
ProMark X-CM EOL ProMark3
Reliance EOL MobileMapper CX
Reliance Decimeter EOL ProMark3 RTK
Reliance Precision EOL ProMark3 RTK
Reliance Processor (SW) EOL TBA
Reliance RT EOL ProMark3 RTK
SCA-12 EOL ProMark3
Survey Control II EOL FAST Survey
Symbol Controller EOL MobileMapper CX
Z-Surveyor EOL ProMark 500
Z-Eurocard EOL ZXW-Eurocard
Z-Sensor EOL N/A
ZX-Sensor September 2011 TBA

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