Support

Product Lifecycle

The End of Life (EOL) for a product is the time at which technical support, replacement parts, software, and firmware are no longer available from Magellan. EOL is a process that begins when the product is removed from the Magellan price list and is no longer sold. EOL ends approximately three years later. The dates in the table below indicate the date the product will be declared EOL.

After the beginning of the EOL period for a product, Magellan will support the last firmware release and continue to offer repair services for products under warranty as long as replacement parts are available. All Service Agreements will be honored through the term of the contract, but no new extended Service Agreements will be available on products that have entered the EOL period.

Products no longer available for sale are indicated below together with their EOL status (whether they are now at EOL or will soon be) and their suggested replacement product(s).

Product Status Replacement
3DF EOL ADU5
4S Pack Jan 2007 GNSS Solutions
5001SD/MD EOL Aquarius
Sagitta
5002 SK/MK EOL Aquarius
Sagitta
6000RK EOL N/A
6301MG EOL ProMark3
6501SK/MK EOL Z-Max
6501SP/MP EOL ProMark3
6502SK/MK EOL Z-Max
6502SP/MP EOL Z-Max
ADU EOL ADU5
ADU3 EOL ADU5
AGNAV EOL N/A
AV-12 EOL N/A
B12 Board EOL A12 Board
B450 EOL SS Radio
UHF Radio
BR2-S EOL DG16 Sensor
BR2G-S EOL DG16 Sensor
CP14 EOL DG14 Board
DG14 Sensor
AC12 Board
AC12 Sensor
Dimension EOL ProMark3
G8 Board EOL A12 Board
G8 Sensor EOL A12/AC12 Sensor
G12E-RTK EOL GG24 Board
GG24 Sensor
G12 Board EOL DG14 Board
G12 Board, Hi-Memory EOL DG14 Board
G12-L Board EOL DG14 Board
G12 Board, HDMA EOL DG14 HDMA Board
G12 Board, HDMA, Hi-Memory EOL DG14 HDMA Board
G12 Sensor EOL DG14 Sensor
G12 Sensor, Hi-Memory EOL DG14 Sensor
GBSS EOL N/A
GG12-Pro Board EOL N/A
GG24 Board EOL GG24-E2 Board
GG24 Board, RTK EOL GG24-E2 Board
GG24 Sensor EOL GG24-E2 Board
GG24 Sensor Hi-Memory EOL GG24-E2 Board
GPPS EOL GNSS Solutions
L-XII and LD-XII EOL Z-Max
Locus EOL ProMark3
Locus Handheld (HP48) EOL N/A
Locus Processor EOL GNSS Solutions
M-XII and MD-XII EOL Z-Max
Micro Manager EOL N/A
MicroZ CGRS EOL N/A
MobileMapper CE EOL MobileMapper CX
MS-12 EOL Z-Max
MSTAR EOL N/A
P-12 EOL Z-Max
Prism (DOS) EOL GNSS Solutions
ProMark 2 EOL ProMark 3
ProMark X EOL N/A
ProMark X-CM EOL ProMark3
R450 EOL SS Radio
UHF RADIO
Ranger EOL Z-Xtreme
Reliance EOL N/A
Reliance Decimeter EOL N/A
Reliance Precision EOL N/A
Reliance Processor (SW) EOL N/A
Reliance RT EOL N/A
Reliance Reference Station EOL N/A
SCA-12 EOL ProMark3
Survey Control II EOL FAST Survey
Survey Control Husky EOL N/A
WinPrism EOL GNSS Solutions
Z-FX EOL Z-Max
Z-FX HE EOL Z-Max
Z-Surveyor EOL Z-Max
Z12 CGRS EOL N/A
Z12 HP EOL Z-Max
Z12 LP EOL Z-Max
Z12-T EOL TBD
Z12-R EOL TBD
Z18 Jan 2006 TBD
Z-Eurocard EOL ZX-Eurocard
Z-Sensor EOL ZX-Sensor
ZY-12 EOL N/A

The products in the table below are no longer in production and date as far back as 1995. No technical support or repair services are available for these products.

Product Model Number
(Assembly Number)
Status Replacement Product
3DF 700273, 700414, 700369 Discontinued and EOL ADU5
ADU 700650 Discontinued and EOL ADU5
ADU2 990188 (800092) Discontinued and EOL ADU5
G12 OEM Board 710029-XX Discontinued and EOL  
SENSOR 700417 Discontinued and EOL DG14 Sensor
DG16 Sensor
SENSOR II 700689-XX Discontinued and EOL DG14 Board
DG16 Board

If you have a general support question, please visit our Contact Info page.